Director - Payment Services
Who you are:
You are a self starter. You enjoy being in an innovative environment and bring your entrepreneurial spirit to every discussion. A natural leader, you not only are able to manage a team but you thrive motivating them to deliver their best results. You see opportunities where others may see challenges, and you excel in an environment where you can pitch your ideas and see them through from start to finish. You are familiar with the financial and payments services industries, and have a passion for delivering results and growing a business.
Who we are:
We are a dynamic Paytech who is changing the face of payments in Canada. Our products and solutions offer organizations (government, enterprise, tech, financial services, and others) ways to reach challenging markets. We are passionate about modernizing payments to improve financial inclusion across the country and give Canadians more ways to pay and be paid. We have an open, collaborative work environment and believe in an open door policy. Some of our partners include: Amazon, PayPal, Paytm, Canada Post, Canada Revenue Agency, Intuit, Mastercard, VISA and Paysafe.
We’re currently hiring for a Director, Payment Services in our Toronto location. We have established a hybrid model that consists of employees working remote and working out of the office 2 days a month.
The Director, Payment Services, will have responsibility for Payment Source’s tax & bill payment platform (PaySimply), in-person payment network (Loadhub) and other payment solution opportunities.
You will work with internal and external stakeholders to optimize and grow PaySimply. This will include building strong and mutually beneficial relationships with key payees, service providers and channel partners. You will work closely with Marketing to represent and sell PaySimply in ways that will enhance the brand and attract new partners. Similarly, you will build on Loadhub’s base by growing volume with existing partners and introducing in-person payments to new potential partners.
With support from development, operations, finance and customer service, you will deliver a great payer experience while ensuring robust margin.
Because of your experience and business acumen, you will help build payments expertise in fellow team members and others in the company. This will benefit you and the team in developing and pitching new payment solutions.
You must have a proven track record of devising strategies and promoting innovation. And you must be a strong mentor, communicator and negotiator… able to sell solutions both internally and externally.
Build forecasts, budgets and financial models against which the success of our products services can be measured
Devise strategies and execute them to realize or exceed forecasts
Evidence practical knowledge of the payments industry (including alternative payments): Recognize trends and how these might impact and/or be exploited by the Payment Services team
Build, drive and manage a project delivery and product roadmap against defined strategy for our PaySimply and Loadhub lines of business
Identify and pursue new opportunities / lines of business within the payments sector
Prepare proposals, business cases, strategic documents and presentations as needed
Develop a brand and marketing strategy including partner-focused compelling marketing content/assets
Manage and deepen relationships with key partners including:
Payees (CRA, Revenue Quebec, Albert TRA, Amazon, STACK)
Service providers (Moneris, PayPal)
Channel partners (Intuit)
Grow the business both by doing more with existing partners (above) and securing new ones
Prioritize and oversee line of business’s activities and team to ensure alignment with strategic goals
Mentor and build team members' industry expertise and performance
Foster collaborative and mutually supportive relationships with executive sponsors, project managers, and other internal departments to successfully deliver Payment Services objectives
Lead requirements of reporting to monitor key service performance indicators (e.g. insights, sales, profitability, revenues, costs, market share)
Communicate performance both internally and externally clearly, concisely and with an emphasis on actionable insights
Ensure operational and financial issues are identified and solutions implemented
Other duties, special projects and changes may be made as needed
Qualifications & Experience:
10+ years of business development experience, with some portion related to payment technologies
Extensive experience working directly with partners and vendors in the payments space
Experience working with Government stakeholders is an asset
Minimum Bachelor's degree in Business or related field with MBA / Masters preferred
Several years hands on experience managing the entire product development cycle from concept to business case, contract, build, launch, and ongoing management
Experience leading complex strategic and operational initiatives, working through technical, operational, legal/policy and business issues
Strong verbal and written presentation, quantitative, critical thinking, communication and negotiation skills
Progressive leadership experience managing a team, with demonstrated ability to lead, coach and motivate others
Why Work With Us?
Group RRSP Match
Company Performance Bonus
Continuous Learning Culture
Paid volunteer days
Staff Social Functions
Getting to know an amazing group of people!
Recognized for overall business performance and sustained growth with the prestigious Canada’s Best Managed Companies designation for the fourth consecutive year, Payment Source is proud to announce its status as a Gold Standard Winner. Payment Source is also proud to announce that we have been certified as a Great Place to Work!!
Don’t miss your chance to join an amazing team and a great work environment! We are committed to investing in your career and in your professional growth and development.
If you would like to join a dynamic and highly motivated team and work in a growing industry where you can have an impact and make a difference every single day, apply now!
Payment Source is committed to a diverse and inclusive workplace. Payment Source provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), any candidates requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Send your resume to: HR@paymentsource.ca to apply now