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Careers at Payment Source

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At Payment Source we are always looking for energetic, enthusiastic individuals to join our team.

We offer a variety of career options within our growing team, so if you would like to pursue a career with us, please connect with us on LinkedIn or submit your resume to hr@paymentsource.ca for one of the roles listed below.
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Bilingual Customer

Bilingual Customer Experience Specialist

Toronto, ON - Ottawa, ON - Port Moody, BC

Who you are:

You are a person who enjoys talking with people. You listen. You empathize. And you know that you are the frontline when it comes to customer experience.  You are the Customer Whisperer.

You are a person who truly enjoys the art of conversation. You listen and empathize because you want to showcase that you understand our customer. You take pride in ensuring to do things right the first time which helps foster loyalty with our customers.     

Who we are:

We are dynamic and unlike any regular call centre! Our customer experience team is fully integrated with our offices. Period. There is no offsite location. There is no room full of hundreds of call center agents.  We are a dedicated team who are committed to ensuring the best customer experience possible while being fully engaged with the company culture. 

The opportunity:

We’re currently hiring for Bilingual Customer Experience Specialists in our Toronto, Ottawa, and Port Moody locations. 

This position will support our retail network environment and our end consumers who use our alternative payment solutions. 

We’re looking for bilingual (French / English) candidates who have experience with face to face customer service (retail, or travel/tourism industries), and/or experienced call centre agents who are looking for a change. 

What that means:

  • We have 15,000 Canadian retailers as our client, so you’ll need to be comfortable supporting our store owners, managers, and front store staff by phone, email, and online chat.
  • We support Canadian consumers who are using a variety of payment methods including paysimply.ca, and Amazon Cash. So it’s important that you can switch your tone of voice from Business to Consumer as needed.
  • You’ll also help our retail customers set up and maintain their hardware and software including occasional troubleshooting

Benefits of Working Here:

Payment Source was just recently voted for the second year in a row as one of Canada’s Best Managed Companies. We encourage inclusiveness and empowerment with our employees by making Payment Source a fantastic place to learn, to make a difference and feel valued.  A free lunch each week, paid volunteer days, and other social events are just a few of the perks to being part of our family!

Our compensation program:

  • Competitive hourly rate
  • Full benefits program
  • A group RRSP plan matched by the Company to all full-time staff - earning an extra $1100 on average (annually at starting wage).
Send your resume to: HR@paymentsource.ca to apply now.
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Controller

Toronto, ON - Ottawa, ON

Who you are: You love sharing your experience and your knowledge. You are a mentor. You are an educator. You lead by example and enjoy coaching others on new ways of doing things. Building the best possible team you can build motivates you. You have a passion for Finance, and find analytics and numbers exciting. You are known as a Financial Leader and are ready to take your knowledge and apply it to a new and growing Accounting team. 

Who we are: We are a dynamic Paytech who is changing the face of alternative payments in Canada. Our products and solutions offer organizations (retail, government, enterprise, tech, financial services, and others) ways to reach challenging markets. We are passionate about modernizing payments to improve financial inclusion across the country. We have an open, collaborative work environment and believe in an open door policy. Some of our partners include: Amazon, PayPal, Paytm, Canada Post, Canada Revenue Agency, Intuit, Mastercard, VISA and Paysafe.

The opportunity: Reporting to the CFO, as our new controller,, you will be responsible for leading the Accounting team and driving process improvements within the function to support Payment Source’s growing business.  

What that means:

  • You will be accountable for financial reporting and the day to day accounting function, including maintenance of accounting records, defining and enforcing company policies and procedures and leveraging technology to create efficiencies.   
  • Oversee the month-end close process and perform tasks as needed, including reviewing journal entries, preparing supporting schedules and reconciliation of balance sheet accounts.
  • Prepare financial statements, including income statement, balance sheet and cash flow; ensure financials are prepared in accordance with the appropriate accounting standards 
  • Assist with treasury management and oversee day-to-day movement of cash; recommend policies and procedures to optimize cash
  • Establish and implement recognized standard accounting principles, practices, policies and procedures
  • Ensure the company complies with taxation requirements; oversee the preparation of taxation filings, including income tax, payroll, sales and group taxes; coordinate with advisors to provide guidance on proper tax treatment for our different products
  • Establish and maintain adequate internal controls to ensure the integrity of the accounting system, records and procedures to satisfy external audit requirements
  • Identify opportunities for process improvements, leveraging technology tools available; maintain the accounting system and identify new investment opportunities in technology
  • Lead the year-end audit process and liaise with the auditors to ensure timely completion of the work
  • Review internal reporting and transactional reporting
  • You will also be responsible for special projects, as assigned by the Chief Financial Officer.

What you’ll need to bring with you:

  • CPA designation
  • 8+ years of experience in Accounting
  • 2+ years of experience supervising staff
  • Excellent computer skills
  • Excellent communication skills both verbal and written
  • Strong understanding of computerized accounting systems, knowledge of Sage a plus
  • Excellent working knowledge of Microsoft Word and Excel and GSuite products
  • Hands on approach in a fast paced entrepreneurial environment; ability to multi-task
  • Great attention to detail
  • Ability to take initiative and be self-directed, adaptable and innovative 
  • Strong time management, prioritization and self-management skills 

 

Benefits of Working Here:

Recognized for overall business performance and sustained growth with the prestigious Canada’s Best Managed Companies designation for the fourth consecutive year, Payment Source is proud to announce its status as a Gold Standard Winner. 

Payment Source is also proud to announce that we have been certified as a Great Place to Work!!

We encourage inclusiveness and empowerment with our employees by making Payment Source a fantastic place to learn, to make a difference and feel valued.  So what’s in it for you?

Our compensation program:

  • Full benefits program
  • A Group RRSP plan matched by the Company 
  • A Free Lunch every week
  • Paid Volunteer Days
  • Learning & Development Credit
  • Health & Wellness Allowance
  • Company Bonus Plan
  • Leadership and professional development programs 

Don’t miss your chance to join an amazing team and a great work environment! We are committed to investing in your career and in your professional growth and development.

Send your resume to: HR@paymentsource.ca to apply now.

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Digital Marketing Specialist Web and CRM

Toronto, ON

Who you are: 

You are a marketer who loves to code. You understand that the website is a key component in any marketing campaign and can demonstrate this importance to any stakeholder in the room.   You’re passionate about great UX, how inbound marketing works within it, and you have the coding knowledge to ensure that all marketing best practices are being followed and optimized. You’re quick to share your knowledge and enjoy working as part of a team, but also strive to take ownership of projects as opportunities come up. When it comes to projects, you’re hands-on.  

Who we are:

We are a dynamic Paytech who is changing the face of payments in Canada. Our products and solutions offer organizations (government, enterprise, tech, financial services, and others) ways to reach challenging markets. We are passionate about modernizing payments to improve financial inclusion across the country and give Canadians more ways to pay and be paid. We have an open, collaborative work environment and believe in an open door policy. Some of our partners include: Amazon, PayPal, Paytm, Canada Post, Canada Revenue Agency, Intuit, Mastercard, VISA and Paysafe.

The Opportunity: 

We’re currently hiring for a Digital Marketing Specialist, Website and CRM in our Toronto location (currently remote).  This position will be responsible for the creation and maintenance of all CRM requirements for our marketing websites (paymentsource.ca, nowprepay.ca, directpaynow.ca and the company intranet). Advanced knowledge of Hubpsot and inbound marketing best practices will be required for this role as the position will be the main point of contact for the company’s CRM tool. The incumbent will work closely with the Director, Marketing and Communications to ensure brand compliance in all web and CRM marketing projects and activities, and will be responsible for building out all new Hubspot template requirements using HubL and CSS coding languages. The Digital Marketing Specialist, Website and CRM will work in a fast-paced environment, which requires flexibility, creativity, and the ability to manage multiple tasks under tight deadlines.    

Responsibilities:    

As the daily contact for updates to our Hubspot and Wordpress hosted websites, the successful candidate must be an expert in these areas as they will be responsible for maintaining the company’s CRM instances. This will include: managing marketing automation/workflows, list management, contact management, blog posting, press release posting, updates to product pages, corporate pages, career postings, marketing campaign landing pages, A/B testing, website optimization, website personalization, promotional pages, and institute web and marketing best practices across all sites. 

They will create new website/email/CRM templates, using their knowledge of HubL, CSS, HTML and other coding languages, as needed for marketing campaigns, and suggest how best to visually design these assets to achieve marketing objectives.

They will actively seek out website improvements and suggest new courses of action based on those findings. This will include being a vital team member on any future web migrations or redesigns on the marketing websites.  

They will be the website champion for the marketing website properties and demonstrate to stakeholders ways the website can help achieve campaign goals, benefit campaigns and increase prospect/customer product knowledge via this medium.

They will be expected to keep all current websites compliant with regulations (including AODA , French Language, and CASL requirements), keep up with new digital/web marketing trends, design, and tools, and report back to the marketing team with suggestions. 

They will be responsible to review any provided /proposed web copy for SEO efficiency and suggest edits as appropriate. 

They will manage the Hubspot marketing contact database and any additional databases created in WordPress or Mailchimp for CASL compliance.

They will report back on analytics of all sites, including providing campaign and email data, to marketing team members as requested. 

A portfolio of work is encouraged of all applicants. 

Must Have:

  • 4+ years of Web Administrator/Specialist experience in ia Marketing Environment comfortable working within brand guidelines
  • Experience creating and maintaining Marketing website content management system websites, ideally Hubspot 
  • Experience with Inbound Marketing strategies and tactics
  • Demonstrated knowledge of HTML, CSS, HubL, and other coding languages.
  • Experience with promotional email best practices, web technologies, video and image formats
  • Good understanding of web design, user experience best practices for websites and asset management while working within a brand guideline environment
  • Knowledge of AODA/accessibility and CASL requirements
  • Knowledge of SEO principles and best practices
  • Knowledge of database management (for marketing contact databases)
  • Working knowledge of Google Analytics and other analytics programs
  • Experience with Adobe Photoshop 
  • Highly organized and detail oriented
  • As this role will interact with several internal/external stakeholders, a team oriented viewpoint is a must.
  • A willingness to learn and ask questions
  • A sense of humour!

Why Work With Us?

  • Competitive Salary
  • Full Benefits
  • Group RRSP Match
  • Catered Friday Lunches
  • Paid volunteer days
  • Fully stocked kitchen offering healthy (and not so healthy) snacks and beverages
  • Staff Social Functions
  • Getting to know an amazing group of people!

To be considered for this dynamic opportunity, please submit your Cover Letter and Resume to
HR@paymentsource.ca  

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Recruitment Coordinator

Toronto, ON

Who you are:

While you enjoy being part of a team, at your core you’re an independent thinker. Taking a project and running with it excites you as you enjoy seeing the projects you lead from start to finish. You observe keenly all the facts you are given, and you know how to read between the lines to discover those facts you are not told. You enjoy talking to people and more importantly, you enjoy listening to the responses you get because you have a passion for placing the right candidate in the right role. You take pride in your successful candidate placements, and know the best methods and practices to take in order to achieve that perfect fit for both the company and your candidates.  

Who we are:

We are a dynamic Paytech who is changing the face of payments in Canada. Our products and solutions offer organizations (government, enterprise, tech, financial services, and others) ways to reach challenging markets. We are passionate about modernizing payments to improve financial inclusion across the country and give Canadians more ways to pay and be paid. We have an open, collaborative work environment and believe in an open door policy. Some of our partners include: Amazon, PayPal, Paytm, Canada Post, Canada Revenue Agency, Intuit, Mastercard, VISA and Paysafe.

The Opportunity: 

We’re currently hiring for a Recruitment Coordinator - 1 Year Contract in our Toronto location (currently remote). 

You will partner with hiring managers across all different lines of business to attract and recruit the best candidates for their teams. 

You will guide candidates through the interview process, schedule interviews with a quick turnaround, and provide internal support to hiring managers and interviewers. In addition to coordination tasks, you will partner directly with the HR Team to build and drive key initiatives around employer brand, new hire onboarding, among others.

Responsibilities:

  • Manage all job postings on our internal and external job boards and ensure all jobs are posted and managed in a timely manner
  • Conduct telephone screening to evaluate candidates to ensure they meet the position requirements
  • Present the Human Resources Team with the best suited candidates to progress to the interview stage
  • Schedule interviews with the Human Resources Team and Hiring Managers
  • Ensure all Criminal Background and Reference Checks for successful candidates are completed in a timely fashion
  • Follow up with candidates and Hiring Managers to obtain feedback and ensure the process is moving forward
  • Update and maintain the Recruitment Tracker to  ensure all data is updated
  • Provide a high level of customer service to our candidates and Managers
  • Assist with the creation of all new hire Onboarding schedules
  • Support the Human Resources team in the Offboarding process of employees
  • Collaborate with the Human Resources and Marketing departments on the Employer Branding project
  • Adhere to all HR policies and procedures
  • Other administrative duties and special projects will be assigned

Qualifications & Experience:

  • University Degree or College Diploma in Business or Human Resources
  • 1-3 years experience working in Human Resources and / or Talent Acquisition
  • Strong written and verbal communication skills with a strong attention to detail
  • Hands on experience with various selection processes like telephone interviews and reference checks
  • Knowledge of Google Suites is an asset
  • Experience using LinkedIn and/or Indeed is an asset
  • Positive attitude and flexibility to adapt to changing priorities
  • A passion and interest in attracting top talent for a growing and dynamic organization

Recognized for overall business performance and sustained growth with the prestigious Canada’s Best Managed Companies designation for the fourth consecutive year, Payment Source is proud to announce its status as a Gold Standard Winner. 

Payment Source is also proud to announce that we have been certified as a Great Place to Work!!

Don’t miss your chance to join an amazing team and a great work environment!  We are committed to investing in your career and in your professional growth and development.

If you would like to join a dynamic and highly motivated team and work in a growing industry where you can have an impact and make a difference every single day, apply now!

Send your resume to: HR@paymentsource.ca to apply now.

We sincerely thank all applicants for their interest. We will only contact those selected for an interview.

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Business Intelligence Analyst

Toronto, ON

Who you are:

You are someone who loves to find insights based on large amounts of data.  You are a learner.  You are curious and motivated to learn to use new technologies.  You like numbers, trends, programming, and also enjoy working with a team on different projects.

Who we are:

We are a dynamic Paytech who is changing the face of payments in Canada. Our products and solutions offer organizations (government, enterprise, tech, financial services, and others) ways to reach challenging markets. We are passionate about modernizing payments to improve financial inclusion across the country and give Canadians more ways to pay and be paid. We have an open, collaborative work environment and believe in an open door policy. Some of our partners include: Amazon, PayPal, Paytm, Canada Post, Canada Revenue Agency, Intuit, Mastercard, VISA and Paysafe.

The Opportunity: 

We’re currently hiring for a Business Intelligence Analyst  in our Toronto location (currently remote). 

The Business Intelligence Analyst will assist the Business Intelligence Manager in aggregating, analyzing and visualizing data related to Payment Source's core business performance metrics. This individual is responsible for ensuring data is presented in a clear and actionable manner while supporting each line of business with information that assists their decision making. The Business Intelligence Analyst will leverage internal systems and platforms and assist with the implementation of new external systems. 

Responsibilities:

  • Build and maintain reports for each line of business. Ensure data is presented in a clear and actionable manner while supporting stakeholders with information that assists their decision making.
  • Develop customized scripts to merge large groups of data and extract relevant information to identify trends, patterns, and relationships.
  • Work with several database management systems to consolidate, integrate and analyze data. Manipulate and analyze data in a variety of formats (e.g. MS Excel, VBA, and SQL).
  • Communicate and train stakeholders on using the company’s business intelligence platforms; Draft and maintain documentation to support the stakeholders in performing routine analysis independently.
  • Assist with the implementation of new external systems.
  • Monitor the data integrity of data collection systems, and support the application of complex data initiatives.
  • Facilitate business intelligence gathering, both internal and external; Extract reports and aggregate data from multiple sources then clearly summarize.
  • Research and apply industry knowledge and trends to explain data and improve performance. 

Qualifications & Experience:

  • Bachelor’s degree in Accounting, Commerce, Business Administration, Statistics, Business Data Analytics, Engineering, or a related field. 
  • 2+ years of experience in a business environment.
  • Proficiency in SQL and Excel
  • Passion for statistical analysis and data modeling. 
  • Strong analytical skills; ability to gather, analyze, and synthesize information. 
  • Must work with large amounts of data, facts, figures and numbers. 
  • Must be able to work effectively with others and have good interpersonal skills. 
  • Must be highly organized and work well under pressure. 
  • Entrepreneurial; “out of the box” thinker. 

Why Work With Us?

- Competitive Salary

- Full Benefits

- Group RRSP Match

- Company Performance Bonus

- Continuous Learning Culture

- Catered Friday Lunches

- Paid volunteer days

- Staff Social Functions

- Getting to know an amazing group of people!

Recognized for overall business performance and sustained growth with the prestigious Canada’s Best Managed Companies designation for the fourth consecutive year, Payment Source is proud to announce its status as a Gold Standard Winner.   Payment Source is also proud to announce that we have been certified as a Great Place to Work!!

Don’t miss your chance to join an amazing team and a great work environment! We are committed to investing in your career and in your professional growth and development.

If you would like to join a dynamic and highly motivated team and work in a growing industry where you can have an impact and make a difference every single day, apply now!

Send your resume to: HR@paymentsource.ca  to apply now

 

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